Customer Safety
This product has been lovingly created to support women to have physiologic birth in which ever setting they choose to birth in. Please note that using "The Birth Sling" as a birthing aid is done so at the risk of the user. We take no responsibility for birthing outcomes or injury that may occur. We advise that The Birth Sling should not be used as a swing and that the persons full weight should not leave the ground.
Contraindications for use of The Birth Sling
- Ruptured membranes without engagement of fetal head
- Unstable blood pressure, balance and/or mentation
- Any condition requiring bedrest
It is recommended that anyone using The Birth Sling must:
- Have a steady gait
- Be able to call for assistance if needed
- Be able to support themselves without assistance
Frequently Asked Questions
How do I hang The Birth Sling?
The Birth Sling comes with two hanging options. you can watch the video tutorial here
- The door anchor – which can be used with most standard doors.
- The beam or Branch anchor – This allows you to hang The Birth Sling over any exposed beam, through a ceiling mount (sold separately) or over a sturdy tree branch for those that would like to labour outside.
How do I wash The Birth Sling?
- The Birth Sling is recommended to be washed in low-temperature machine or hand wash using modern laundry detergents (i.e. Ecolab Flexylite & Advacare or equivalent) that are able to produce hygienically clean laundry without the presence of chlorine bleach. Using a laundry bag is also recommended to ensure the hardware doesn’t become tangled and/or damaged.
- The Birth Sling should be air dried.
- Birth slings that are grossly contaminated with blood or bodily fluids should be discarded and considered biohazard waste regardless of persons infectious status. Grossly contaminated: saturated, dripping, caked with blood or bodily fluid, has the potential to release blood or other potentially infectious materials if compressed, or can flake off during handling.
What is The Birth Sling made out of ?
Nylon Tricot fabric with a tested tensile weight rating of 250kg
What is you return & exchange Policy
The Birth Sling 14-Day Return Policy
We want you to be completely satisfied with your purchase of The Birth Sling. If for any reason you are not, you can return your item within 14 days of receiving it.
Eligibility for Returns:
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase (e.g., order confirmation or receipt) must be provided.
- Returns are not accepted for items damaged due to improper use, wear and tear, or failure to follow care instructions.
How to Return Your Item:
- Contact Us: Reach out to our customer service team at info@thebirthsling.com within 14 days of delivery to request a return authorization.
- Prepare Your Item: Ensure the product is securely packaged to avoid damage during transit.
- Ship the Return: Send the item back to the address provided by our team. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7 business days.
Non-Returnable Items:
- Disposable components of The Birth Sling.
- Items purchased at a discount or part of a final sale.
If you have any questions, please don't hesitate to contact us at. We're here to help!
What are expected shipping times?
We are a small family owned and operated business. Orders will be packed and shipped ASAP however please have realistic expectations of shipping times for a small business.
If you are purchasing The Birth Sling for your upcoming birth please order to allow as much time as possible... we so want The Birth Sling to arrive before the baby does
We currently have a warehouse in Australia and in the USA. So for these two locations shipping is expected to be about 3-7 days.
For further international orders please allow 2-3 weeks.